When you purchase a vehicle or receive services from Chris Allen Garages, including Chris Allen Mazda or AutoBay, we collect and process certain information about you and your vehicle (“personal information”). This notice explains how we use your information, who it may be shared with, and your rights regarding that information.

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    •    Who We Share Your Information With:

    •    Service providers we engage to provide services on our behalf.

    •    Third parties where you have requested or agreed that we may share your information.

    •    Regulators or authorities where necessary to comply with legal obligations or protect rights.

    •    What Information Do We Collect?:

    •    Personal details: name, address, phone number, email address, and payment details for financing.

    •    Vehicle details: model, age, registration number, Vehicle Identification Number (VIN), mileage, and servicing records.

    •    Diagnostics and servicing information.

    •    Customer interaction records.

    •    Additional data from third parties where consent has been provided.

    •    How We Use Your Information:

    •    Provide services, including diagnostics, repairs, and maintenance.

    •    Maintain accurate records for warranty, servicing, and legal compliance.

    •    Improve our products and services.

    •    Inform you about products or services that may interest you.

    •    Conduct market analysis and deliver tailored advertising (where consent has been given).

    •    Data Transfers:

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Your data may be transferred within the UK/EU and outside these regions for product development, analytics, or compliance purposes, with safeguards in place to protect your information.

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Your Rights:

    •    Access the information we hold about you.

    •    Request corrections to any inaccurate information.

    •    Object to certain types of processing or withdraw consent where applicable.

    •    Opt-out of marketing communications by contacting us.

    •    Contact Us:

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For any questions or concerns about how Chris Allen Garages handles your personal information, or to exercise your rights, please contact us at marketing@chrisallengarages.com or call 01253 887040.

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Vehicle Servicing and Diagnostics:

    •    Each vehicle is assigned a unique VIN, which is used for diagnostics, repairs, and maintaining accurate service records.

    •    This information may be shared with authorised parties for warranty administration, product safety, and research purposes.

 

Chris Allen Garages is committed to safeguarding your personal information in accordance with UK data protection laws.