Customer Reviews

We pride ourselves on exceptional customer service. Read our customer reviews below.

This is the 2nd car we have bought from Chris Allen Poulton and will always be our preferred choice when buying a car, we wouldn't go anywhere else. Always friendly and nothing is ever too much trouble. Russ was always on hand to make sure everything went smoothly, always happy to advise without no pressure sales whatsoever. Most important for us is that its clear they only resell cars that are outstanding quality and condition with great history, its gives us peace of mind buying a used car till we go back for a new one. I would highly recommend and always advise anyone to take a trip here to see their cars first. Many other car sales places could learn a lot by following Chris Allens approach to car sales, they really are a cut above the rest....

Andrew N

I was unsure as to what I wanted my next car to be. Chris Allen were extremely helpful in advising me on what would be best for me and my requirements in a car. As always an excellent and professional service from all at Chris Allen, Poulton, who go the extra mile to make you feel more than just a customer.

Frankie B

This is the fourth successive car I have bought from Chris Allen at Poulton le Fylde. I have no hesitation in recommending them. The Sales team have always been excellent to deal with, they do not pressure in anyway and have never failed to come up with a deal that matches my financial requirements. After sales service and the service department I have always found to be excellent and could teach those of the 'premier' brands a thing or two.

Ken H

Absolutely fantastic helpful staff. Had trouble finding evidence of address for my 20 year old son. Staff at the garage went above and beyond to try and resolve the situation. They were communicating with me daily and gave me updates as to how the finance was progressing. They sorted an alternative finance company and had talks with their managers. They reserved the car and after a couple of weeks we were delighted to collect the car. One happy son! They also have ordered him a set of car mats. I could'nt recommended the garage enough. I will certainly be looking at going here again when I am changing my car. FANTASTIC ALL ROUND SERVICE!!!

Fiona L

I have bought quite a few vehicles over the years for business and pleasure. On my initial enquiry my need was explained following on from a recently placed Auto trader advert by Chris Allen garages. I dealt with professionals from initial phone enquiry, to booking a Sunday test drive and then to coming to a absolutely no pressure perfect and agreeable sale. Thank you so much for the what I can only describe as a perfect vehicle purchasing experience. I will certainly be recommending you to anyone I know is in the market for a vehicle. That includes all my family and friends together with professional work colleagues. Thank you again Chris Allen Garages and a very special thank you to the perfect Chap beginning with the letter M that facilitated my totally smooth and stress free vehicle purchasing experience.

Andy S

Unfortunately (for me) whilst visiting family I've twice had to use this garage for urgent repairs. Both times I have had excellent service, including not charging when they were unable to find a part, despite taking quite some time to take the bumper apart. Very helpful staff, with clean and modern surroundings.

Julie R

Would certainly recommend Chris Allen garage, first class service from start to finish. Special mention to a certain part time DJ at the Fleetwood branch who went out of his way to make sure we were totally happy with our new car. Certainly went that extra mile. Can't recommend it enough and will certainly go back when we are ready to change our car. Customer service top marks!!!! Well done.

Sue W

I received really great service from start to finish!! Max and Russ gave me the best advice with honest opinions and even went above and beyond to help me get rid of my old car... I felt no pressure to buy, just the black and white of what they could offer for my budget. Overall I would recommend anyone looking at purchasing a Ford car to visit this dealership.

Helen M - Poulton

As a company we have been carrying out a vehicle replacement project on our fleet of vehicles. This is a two-year rolling project and Chris Allen Ford have been instrumental in assisting us carry out this vehicle replacement. They have assisted in the search for the right vehicle and specification and delivering the vehicle within budget. We could not have completed the project without the help and guidance of Chris Allen Ford. Many thanks to Max and Russ for all they have done and we look forward to continuing a long-standing relationship.

John B - Poulton

Just collected my brand new Mazda 2 today after scrapping my KA. I dealt mainly with Simon who was fantastic from start to finish, and the other staff I spoke to were also really helpful. I would definitely recommend this garage. Thank you guys it was a pleasure

Elaine G - Fleetwood

Absolutely brilliant customer service, bought my first car from here 5 years ago and have just bought another. Wouldn't go anywhere else, Max and Russ are so helpful and definitely go the extra mile to help you get what you want in your car. 5* car, customer service and all round everything, can't recommend highly enough.

Leah S - Poulton-Le-Fylde

I found Chris Allen Garages surprisingly easy to deal with. Straight forward, helpful, patient, and I believe genuine throughout the whole process, of buying a used car and part exchanging an older one. All of the staff involved were friendly and helpful. They took the stress out of buying and exchanging.

John D - Poulton-Le-Fylde