Motability FAQs

To join the Motability Scheme, you must be in receipt of one of the following allowances:

• Higher Rate Mobility Component of the Disability Living Allowance (DLA)
• Enhanced Rate of the Mobility Component of Personal Independence Payment (PIP)
• War Pensioners’ Mobility Supplement (WPMS)
• Armed Forces Independence Payment (AFIP).
• You will need to have at least 12 months remaining on your allowance when you apply.

Check if you are eligible, or find out more information about how the Motability Scheme works.

Eligibility for the Higher Rate Mobility Component of the DLA award is determined by the Department for Work and Pensions, who should be contacted with any queries.

PIP, the new benefit introduced by the Government, will replace DLA for disabled people aged between 16-64, even if you currently have an ‘indefinite’ or ‘lifetime’ award.

Disabled children will continue to receive DLA until they reach the age of 16. DLA will also continue to be available for those aged 65 or over on 8 April 2013 (on 20 June 2016 in Northern Ireland). If you receive the War Pensioners’ Mobility Supplement or Armed Forces Independence Payment, you will not be affected by this new allowance.

DLA recipients in Great Britain can use the PIP checker at gov.uk/pip-checker to see if PIP affects them.

You can also find out how PIP will affect your eligibility to the Motability Scheme as a customer.

Depending on which vehicle you choose, you will exchange all or most of the higher rate mobility part of your weekly disability allowance for the course of your three year lease. Other parts – such as the care component – remain completely untouched and you will continue to receive them as normal.

Meanwhile for cars there are three pricing options to choose from. Some cost less than your weekly allowance, others cost the same as your weekly allowance, and some require an Advance Payment. You can use our Car Search tool to search current prices. And don’t forget, when you lease a car through the Scheme, insurance, breakdown cover, servicing and maintenance, tyre and windscreen replacement are all included in the worry-free package, so all you need to budget for is fuel.

No, as you are on a leasing scheme, ownership of the vehicle remains with Motability Operations. At the end of your agreement you will have three options:

• Lease another car through the Motability Scheme
• You may be able to keep your current car longer by extending your lease
• Return your car and have your allowance reinstated